{"id":11422,"date":"2019-05-22T08:09:31","date_gmt":"2019-05-22T08:09:31","guid":{"rendered":"http:\/\/localhost:8080\/?p=11422"},"modified":"2019-05-22T08:09:31","modified_gmt":"2019-05-22T08:09:31","slug":"barometre-social-international-question-de-points-de-vue","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2019\/05\/22\/barometre-social-international-question-de-points-de-vue\/","title":{"rendered":"Barom\u00e8tre Social International: question de points de vue&#8230;"},"content":{"rendered":"<p>[<em>French version here\/English version below<\/em>]<\/p>\n<p>Dans le cadre du Comit\u00e9 de Groupe Monde d&rsquo;Orange des 14, 15 et 16 mai 2019 \u00e0 Paris, la Direction du Groupe a inscrit \u00e0 l&rsquo;ordre du jour le point \u00ab\u00a0Pr\u00e9sentation du Barom\u00e8tre Social International\u00a0\u00bb, dossier pr\u00e9sent\u00e9 par Alain Andr\u00e9, Directeur de la pr\u00e9vention et de la qualit\u00e9 de vie au travail, et Abdelwahab Rharade, chef de projet en charge du Barom\u00e8tre Salari\u00e9s.<\/p>\n<p>Ce dossier pr\u00e9sent\u00e9 en s\u00e9ance pl\u00e9ni\u00e8re du Comit\u00e9 de Groupe Monde repr\u00e9sente la 3\u00e8me vague d&rsquo;un questionnaire mondial r\u00e9alis\u00e9 comme toujours sur la p\u00e9riode de fin d&rsquo;ann\u00e9e (ici 2018).<\/p>\n<p>Ce questionnaire se compose de 48 questions ferm\u00e9es et d&rsquo;une seule ouverte (verbatim) afin d&rsquo;ouvrir tout de m\u00eame une possibilit\u00e9 d&rsquo;expression aux salari\u00e9s. Le taux de participation est pus fort qu&rsquo;en 2017, soit 52.3% contre 51%, et nous noterons que 1 retour sur 4 comportera un verbatim, soit 25%. Au total, 71653 salari\u00e9s ont particip\u00e9 et 18500 verbatim ont \u00e9t\u00e9 remis en quatre semaines de campagne seulement.<\/p>\n<p>Le premier indicateur du barom\u00e8tre est \u00ab\u00a0l&rsquo;attachement des salari\u00e9s au Groupe\u00a0\u00bb. Que ce soit l&rsquo;indicateur de \u00ab\u00a0fiert\u00e9\u00a0\u00bb, celui de la \u00ab\u00a0reconnaissance de l&rsquo;entreprise\u00a0\u00bb ou de la \u00ab\u00a0recommandation des produits\u00a0\u00bb, ou encore de \u00ab\u00a0l&#8217;employeur digital et humain\u00a0\u00bb,<strong> tous les 4 sont en chute de 1%, voire 2%, par rapport \u00e0 2017<\/strong>. D&rsquo;ailleurs la Direction nous invite \u00e0 comparer ces chiffres \u00e0 ceux de 2016 plut\u00f4t que ceux de 2017, <strong>ce qui est le meilleur r\u00e9v\u00e9lateur des mauvais chiffres obtenus en 2018<\/strong>. Les salari\u00e9s se d\u00e9tachent bien de l&rsquo;entreprise !<\/p>\n<p>Le second indicateur est la \u00ab\u00a0mise en oeuvre de la promesse Orange\u00a0\u00bb (promesse + comp\u00e9tences + agilit\u00e9 + engagement). Tous les crit\u00e8res relatifs \u00e0 cette promesse pr\u00e9sentent une \u00e9rosion certes plus faible que pour &lsquo;l&rsquo;attachement\u00a0\u00bb, mais la confiance est bien entam\u00e9e et \u00ab\u00a0l&rsquo;engagement\u00a0\u00bb en est le meilleur exemple, avec -1.4% compar\u00e9 \u00e0 2017.<\/p>\n<p>Quant aux tendances g\u00e9n\u00e9rales (hausses\/baisses 2018 versus 2017) r\u00e9v\u00e9l\u00e9es par ce barom\u00e8tre, les seuls points rassurants portent sur la relation de nos salari\u00e9s avec leur management de prximit\u00e9, avec 1% \u00e0 1.5% d&rsquo;augmentation en 2018.<\/p>\n<p><strong>Tous les aspects traitant de la strat\u00e9gie Orange (plan strat\u00e9gique, confiance avec la Direction, employeur vraiment \u00ab\u00a0digital et humain\u00a0\u00bb, sont en baisse de 2.6% \u00e0 4.2% !<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Conclusions de la Direction:<\/span><\/p>\n<p>La forte participation et le nombre exceptionnel de verbatim sont pour Alain Andr\u00e9 des signes d&rsquo;attachement et de volont\u00e9 d&rsquo;engagement de nos salari\u00e9s. L&rsquo;ann\u00e9e 2018 constitue une ann\u00e9e \u00e0 part, de transition avec l&rsquo;attente du renouvellement du mandat de Pr\u00e9sident et d&rsquo;un nouveau plan stratg\u00e9ique tenant compte des nobreuses r\u00e9organisations du Groupe. Ainsi la comparaison avec 2016 semblerait, selon la Direction, plus appropri\u00e9e que celle faite en 2017.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">R\u00e9serves du Comit\u00e9 de Groupe Monde et de la CFE-CGC Orange:<\/span><\/strong><\/p>\n<p>Nous rappelons que le Barom\u00e8tre Social International (BSI) est un des \u00e9l\u00e9ments d&rsquo;appr\u00e9ciation de certains fonds de placement internationaux, mais aussi de nos actionnaires.<\/p>\n<p>Le poids de la France est de 50% environ sur l&rsquo;ensemble de ces retours de nos coll\u00e8gues au Barom\u00e8tre Social International, et nous savons \u00e9galement que <strong>la Part Variable Manag\u00e9riale (dans sa d\u00e9clinaison fran\u00e7aise) a \u00e9tonnamment int\u00e9gr\u00e9 \u00e0 l&rsquo;un de ses crit\u00e8res les mauvais r\u00e9sultats de ce barom\u00e8tre, afin de doubler la peine des salari\u00e9s (conditions de travail d\u00e9grad\u00e9es et part variable diminu\u00e9e !).<\/strong><\/p>\n<p>Pour les membres du Comit\u00e9 de Groupe Monde, <strong>l&rsquo;alerte s&rsquo;impose du fait de ces r\u00e9sultats en baisse du Barom\u00e8tre Social International<\/strong>, et ils demandent \u00e0 la Direction des plans d&rsquo;actions rapides et pr\u00e9cis, d\u00e8s que l&rsquo;exploitation aura \u00e9t\u00e9 faite des verbatim issus de ce Barom\u00e8tre Social International 2018.<\/p>\n<p>Dans le contexte de cette analyse 2018, comment oublier que le Barom\u00e8tre Social International constitue toujours un \u00ab\u00a0v\u00e9ritable\u00a0\u00bb miroir du climat social ? Et de la m\u00eame fa\u00e7on, comment \u00e9viter un faux message de la Direction qui projette souvent une belle image de l&rsquo;entreprise aux m\u00e9dias et aux actionnaires ?<\/p>\n<p><strong>Dans tous les cas, il faudra bien expliquer le paradoxe \u00ab\u00a0Top Empoyeur\u00a0\u00bb et ces r\u00e9sultats en chute indiscutable sur cette version 2018 du Barom\u00e8tre Social International&#8230;<\/strong><\/p>\n<p>[<em>English version<\/em>]<\/p>\n<p>As part of the Orange World Works Council held in Paris on May 14th, 15th and 16th, 2019, the Group&rsquo;s management has included in the agenda the item \u00ab\u00a0Presentation of the International Social Barometer\u00a0\u00bb, presented by Alain Andr\u00e9, Director of Prevention and Quality of Life at Work, and Abdelwahab Rharade, Project Manager in charge of the Employee Barometer.<\/p>\n<p>This file, presented in plenary session of the World Works Council, represents the third wave of a global questionnaire, as always done on the end of the year period (here 2018).<\/p>\n<p>This questionnaire consists of 48 closed questions and one open question (verbatim) in order to open a possibility of expression to employees. The participation rate is stronger than in 2017, 52.3% against 51%, and we note that 1 return on 4 will include a verbatim, or 25%. A total of 71653 employees participated and 18500 verbatim were delivered in only four weeks of campaign.<\/p>\n<p>The first indicator of the barometer is \u00ab\u00a0employee attachment to the Group\u00a0\u00bb. Whether the indicator of \u00ab\u00a0pride\u00a0\u00bb, that of the \u00ab\u00a0recognition of the company\u00a0\u00bb or the \u00ab\u00a0recommendation of products\u00a0\u00bb, or the \u00ab\u00a0digital and human employer\u00a0\u00bb, <strong>all 4 are down 1 % or even 2%, compared to 2017<\/strong>. Moreover, the Management invites us to compare these figures with those of 2016 rather than those of 2017, <strong>which is the best indicator of the poor figures obtained in 2018<\/strong>. The employees stand out well of the company !<\/p>\n<p>The second indicator is the \u00ab\u00a0implementation of the Orange promise\u00a0\u00bb (promise + skills + agility + commitment). All the criteria relating to this promise are eroding certainly lower than for &lsquo;attachment&rsquo;, but confidence is well underway and \u00ab\u00a0commitment\u00a0\u00bb is the best example, with -1.4% compared to 2017.<\/p>\n<p>As for the general trends (increases \/ decreases 2018 versus 2017) revealed by this barometer, the only reassuring points relate to the relationship of our employees with their management proximity, with 1% to 1.5% increase in 2018.<\/p>\n<p><strong>All the aspects dealing with the Orange strategy (strategic plan, trust with management, employer really \u00ab\u00a0digital and human\u00a0\u00bb, are down 2.6% to 4.2% !<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Management conclusions:<\/span><\/p>\n<p>The strong participation and the exceptional number of verbatim are for Alain Andr\u00e9 signs of commitment and commitment to our employees. The year 2018 is a year apart, in transition with the expectation of the renewal of the mandate of Chairman and a new strategic plan taking into account the numerous reorganizations of the Group. Thus the comparison with 2016 seems, according to the Management, more appropriate than that made in 2017.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Reserves of the World Works Council and the CFE-CGC Orange union:<\/strong><\/span><\/p>\n<p>We recall that the International Social Barometer (ISB) is one of the elements of appreciation of certain international investment funds, but also of our shareholders.<\/p>\n<p>The weight of France is about 50% on all of these returns from our colleagues at the Barometer Social International, and we also know that <strong>the Variable Managerial Part (in its French version) has surprisingly integrated into one of its criteria the poor results of this barometer, in order to double the sentence of the employees (degraded working conditions and reduced variable part !).<\/strong><\/p>\n<p>For the members of the World Works Council, <strong>the alert is imposed because of these declining results of the International Social Barometer,<\/strong> and they ask the Management for quick and precise action plans, as soon as the exploitation has been made out of verbatim from this 2018 International Social Barometer.<\/p>\n<p>In the context of this 2018 analysis, how can we forget that the International Social Barometer is still a \u00ab\u00a0real\u00a0\u00bb mirror of the social climate ? And in the same way, how can we avoid a false message from management that often projects a good image of the company to the media and shareholders ?<\/p>\n<p><strong>In any case, it will be necessary to explain the paradox \u00ab\u00a0Top Empowerer\u00a0\u00bb and these results in indisputable fall on this 2018 version of the International Social Barometer &#8230;<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[French version here\/English version below] Dans le cadre du Comit\u00e9 de Groupe Monde d&rsquo;Orange des 14, 15 et 16 mai 2019 \u00e0 Paris, la Direction du Groupe a inscrit \u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[60],"tags":[],"class_list":["post-11422","post","type-post","status-publish","format-standard","hentry","category-conditions-de-travail-et-sante"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":{"60":{"name":"Conditions de Travail et Sant\u00e9","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/cit\/vie-au-travail\/conditions-de-travail-et-sante\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/11422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=11422"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/11422\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=11422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=11422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=11422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}