{"id":11687,"date":"2019-06-21T14:08:15","date_gmt":"2019-06-21T14:08:15","guid":{"rendered":"http:\/\/localhost:8080\/?p=11687"},"modified":"2019-06-21T14:08:15","modified_gmt":"2019-06-21T14:08:15","slug":"barometre-salaries-2018-et-la-france-dans-tout-ca","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2019\/06\/21\/barometre-salaries-2018-et-la-france-dans-tout-ca\/","title":{"rendered":"Barom\u00e8tre salari\u00e9s 2018: et la France dans tout \u00e7a ?"},"content":{"rendered":"

[French version here\/English version below<\/em>]<\/p>\n

Dans le cadre du Comit\u00e9 de Groupe Europ\u00e9en d’Orange des 4, 5 et 6 juin 2019 \u00e0 Amsterdam, la Direction du Groupe a inscrit un point \u00e0 l’ordre du jour relatif au barom\u00e8tre salari\u00e9 2018 pr\u00e9sent\u00e9 par Alain Andr\u00e9, Directeur de la Pr\u00e9vention et de la Qualit\u00e9 de Vie au Travail, et Abdelwahab Rharade, chef de projet responsable du barom\u00e8tre salari\u00e9s \u00e0 la Direction des Ressources Humaines Groupe.<\/p>\n

Le dernier sujet de la s\u00e9ance pl\u00e9ni\u00e8re a ainsi \u00e9t\u00e9 consacr\u00e9 \u00e0 la pr\u00e9sentation des r\u00e9ponses au questionnaire soumis aux salari\u00e9s de la zone Europe fin 2018.<\/p>\n

Abdelwahab Rharade a commenc\u00e9 par pr\u00e9ciser quelques cl\u00e9s de lecture des r\u00e9sultats pour une meilleure compr\u00e9hension des scores, notamment des notes en valeur absolue. Ainsi un score de 0 \u00e0 10 est insatisfaisant, un score de 10 \u00e0 20 acceptable, de 20 \u00e0 35 bon, de 35 \u00e0 50 tr\u00e8s bon, et au-del\u00e0 de 50 excellent.<\/p>\n

Les membres du Comit\u00e9 de Groupe Europ\u00e9en ont \u00e9galement eu une explication relative aux trois ann\u00e9es d\u00e9clin\u00e9es dans la pr\u00e9sentation. Ainsi, 2018 correspond bien s\u00fbr aux r\u00e9sultats du dernier questionnaire adress\u00e9 aux salari\u00e9s en novembre dernier. 2016 est une ann\u00e9e qui n\u2019est pas pleinement significative, puisqu\u2019un \u00e9chantillon seulement de salari\u00e9s en Europe avait pu \u00eatre sollicit\u00e9. 2017 repr\u00e9sente la premi\u00e8re ann\u00e9e du barom\u00e8tre \u00e0 l\u2019\u00e9chelle de la Division Europe avec d\u2019excellents scores, ce qui permet, selon Abdelwahab Rharade, de relativiser la baisse en pourcentage des scores de 2018.<\/p>\n

Les r\u00e9sultats pr\u00e9sent\u00e9s aux \u00e9lus ont ainsi \u00e9t\u00e9 ceux du questionnaire administr\u00e9 sur la g\u00e9ographie de la Division Europe, soit un peu plus de 21000 salari\u00e9s. La Direction des Ressources Humaines a obtenu 12000 r\u00e9ponses, soit un taux de r\u00e9ponse de 56% (contre 52% pour le Groupe) compl\u00e9t\u00e9 par les r\u00e9sultats de l\u2019Espagne, pays qui comme la France n\u2019est pas compris dans la Division Europe.  <\/p>\n

Abdelwahab Rharade a d\u00e9clin\u00e9 les principaux r\u00e9sultats, pour ne pas dire les plus flatteurs. Alain Andr\u00e9 a toutefois conc\u00e9d\u00e9 que le score de la reconnaissance individuelle demeurait insatisfaisant. L\u2019Europe ressort selon les termes de la Direction comme \u00ab un bon \u00e9l\u00e8ve \u00bb du Groupe puisque les r\u00e9sultats y sont sup\u00e9rieurs \u00e0 la moyenne.<\/p>\n

Les membres du Comit\u00e9 de Groupe Europ\u00e9en ont obtenu de mani\u00e8re s\u00e9par\u00e9e les r\u00e9sultats de l\u2019Espagne o\u00f9 le taux de participation s\u2019\u00e9rode et o\u00f9 toutes les tendances sont \u00e0 la baisse, baisse qui serait \u00e0 relativiser compte-tenu des scores de l\u2019ann\u00e9e ant\u00e9rieure tr\u00e8s \u00e9lev\u00e9s.<\/p>\n

L\u2019analyse et la restitution des commentaires (verbatim), apparemment tr\u00e8s nombreux, n\u2019ont pas \u00e9t\u00e9 \u00e0 la hauteur de l\u2019attente des \u00e9lus. Selon la Direction, ils montrent l\u2019engagement des salari\u00e9s.<\/p>\n

Les membres du Comit\u00e9 de Groupe Europ\u00e9en ont eu le sentiment qu\u2019avait \u00e9t\u00e9 d\u00e9roul\u00e9 en s\u00e9ance le r\u00e9cit d\u2019Orange Top Employeur. <\/strong>Ils ont fait part de leur vive insatisfaction quant \u00e0 cette pr\u00e9sentation tr\u00e8s en-de\u00e7\u00e0 des attentes de l\u2019instance sur plusieurs points.<\/strong><\/p>\n

L<\/strong>a pol\u00e9mique a imm\u00e9diatement port\u00e9e sur la zone g\u00e9ographique retenue par la pr\u00e9sentation qui ne correspond pas au territoire que repr\u00e9sente le Comit\u00e9 de Groupe Europ\u00e9en.<\/strong><\/p>\n

Les r\u00e9sultats qui ont \u00e9t\u00e9 communiqu\u00e9s ont en effet \u00e9t\u00e9 ceux de la Division Europe qui exclut donc la France et l\u2019Espagne.  Les \u00e9lus ont consid\u00e9r\u00e9 que la Direction se devait de fournir les r\u00e9sultats globaux \u00e0 l\u2019\u00e9chelle du territoire de l\u2019instance (Division Europe + France + Espagne), puis pays par pays pour permettre \u00e0 chaque \u00e9lu de faire des comparaisons de son propre pays par rapport \u00e0 la zone globale de l\u2019Europe, et par rapport aux autres pays individuellement. La pr\u00e9sentation, en partie tronqu\u00e9e, a \u00e9t\u00e9 interpr\u00e9t\u00e9e <\/strong>comme un message du peu de cas que fait la Direction de l\u2019instance europ\u00e9enne.   <\/strong><\/p>\n

Les membres du Comit\u00e9 de Groupoe Europ\u00e9en ont point\u00e9 les r\u00e9sultats en baisse g\u00e9n\u00e9rale par rapport \u00e0 2017  et ont exprim\u00e9 leur sentiment, qui est que ce barom\u00e8tre sert essentiellement les fins de communication et de faire-valoir du Groupe.<\/strong><\/p>\n

Ils ont en cons\u00e9quence demand\u00e9 un compl\u00e9ment d\u2019information, notamment sur les r\u00e9sultats de la France et des diff\u00e9rents pays repr\u00e9sent\u00e9s, une analyse des commentaires litt\u00e9raux des salari\u00e9s et une pr\u00e9sentation des plans d\u2019actions pour rem\u00e9dier aux r\u00e9sultats insatisfaisants.<\/strong><\/p>\n

[English version<\/em>]<\/p>\n

As part of the Orange European Works Council meeting in Amsterdam on 4th, 5th and 6th June 2019, the Group’s management has included an item on the agenda related to 2018 employee barometer presented by Alain Andr\u00e9, Director of Prevention and Quality of Worklife, and Abdelwahab Rharade, project manager from the employee barometer to the Group HRD.<\/p>\n

The last topic of the plenary session was thus devoted to the presentation of the answers to the questionnaire submitted to employees in the Europe Zone at the end of 2018.<\/p>\n

Abdelwahab Rharade began by clarifying some keys for reading the results for a better understanding of scores. Thus a score of 0 to 10 is unsatisfactory one, score of 10 to 20 acceptable, 20 to 35 good, 35 to 50 very good and beyond 50 excellent.<\/span><\/p>\n

The European Works Council members also had an explanation for the three years presented in the file. Thus, 2018 corresponds of course to the results of the last questionnaire sent to employees last November. 2016 is a year that is not fully meaningful as only a sample of employees in Europe could be solicited. 2017 is the first year of the barometer at European level with excellent scores, which allows, according to Abdelwahab Rharade, to relativize the decline in% of the scores of 2018.<\/p>\n

The results presented to the European Works Council members were those of the 2018 questionnaire administered on the geography of the Europe division, i.e. just over 21,000 employees. The Human Resources Department obtained 12,000 responses, a response rate of 56% (compared to 52% for the Group) supplemented by the results of Spain, a country that, like France, is not included in the \u00ab\u00a0Europe Zone\u00a0\u00bb.<\/span><\/p>\n

Abdelwahab Rharade has declined, the main results of the Europe zone, if not the most flattering. Alain Andr\u00e9, however, conceded that the score of individual recognition remained unsatisfactory. Europe stands out in the words of the Management as \u00ab\u00a0a good student\u00a0\u00bb of the Group since the results are above average.<\/p>\n

The European Works Council members have obtained separately the results of Spain where the participation rate is eroding and where all the trends are downwards, a decline that would be put into perspective given the scores of the previous year very high. The analysis and the restitution of the comments (verbatim) apparently very numerous did not live up to the expectation of the elected ones. According to the Management, they show the commitment of the employees.<\/p>\n

The European Works Council members had the feeling that had been held in session the story of Orange Top Employer.<\/strong> <\/strong>They expressed their deep disappointment with this presentation, which was well below the expectations of the council on several points.<\/strong><\/p>\n

The controversy immediately focused on the geographical area selected by the presentation that does not correspond to the territory represented by the Committee.<\/strong><\/p>\n

The results that were communicated were indeed those of the Europe division which excludes France and Spain. The elected officials considered that the Direction had to provide the global results at the scale of the territory of the council (Zone Europe + France + Spain) then country by country to allow each elected to make comparisons on his own country by to the global area of \u200b\u200bEurope and in relation to other countries individually. The presentation, partly truncated, has been interpreted as a message that the Management does not care much about the Council.<\/strong><\/p>\n

The European Works Council members pointed out the results in general decline compared to 2017 and expressed their feeling, which is that this barometer is mainly used for external communication and business purposes.<\/strong><\/p>\n

They therefore asked for additional information, particularly on the results of France and the various countries represented, an analysis of the literal comments of the employees and a presentation of the action plans to remedy the unsatisfactory results.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

[French version here\/English version below] Dans le cadre du Comit\u00e9 de Groupe Europ\u00e9en d’Orange des 4, 5 et 6 juin 2019 \u00e0 Amsterdam, la Direction du Groupe a inscrit un […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[60],"tags":[],"class_list":["post-11687","post","type-post","status-publish","format-standard","hentry","category-conditions-de-travail-et-sante"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":{"60":{"name":"Conditions de Travail et Sant\u00e9","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/cit\/vie-au-travail\/conditions-de-travail-et-sante\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/11687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=11687"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/11687\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=11687"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=11687"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=11687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}