{"id":12189,"date":"2019-09-10T15:44:27","date_gmt":"2019-09-10T15:44:27","guid":{"rendered":"http:\/\/localhost:8080\/?p=12189"},"modified":"2019-09-10T15:44:27","modified_gmt":"2019-09-10T15:44:27","slug":"e-administration-cedric-o-envisage-de-reintroduire-de-l-humain","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2019\/09\/10\/e-administration-cedric-o-envisage-de-reintroduire-de-l-humain\/","title":{"rendered":"E-administration : C\u00e9dric O envisage de \u00ab r\u00e9introduire de l\u2019humain \u00bb"},"content":{"rendered":"<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-12188\" src=\"http:\/\/localhost:8080\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg\" alt=\"teleconseiller 092019\" width=\"600\" height=\"300\" srcset=\"https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg 600w, https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019-300x150.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<figure>\n<p>Photo&nbsp;: Ingram Publishing\/ThinkStock<\/p>\n<\/figure>\n<p>Parus \u00e0 la fin du mois d\u2019ao\u00fbt, le tweets du secr\u00e9taire d\u2019Etat charg\u00e9 du Num\u00e9rique \u00e9taient pass\u00e9s un peu inaper\u00e7u, mais il n\u2019est pas trop tard pour les remettre sur le devant de la sc\u00e8ne. R\u00e9agissant \u00e0 une \u00e9ni\u00e8me alerte du d\u00e9fenseur des droits \u00e0 propos des d\u00e9rives de la d\u00e9mat\u00e9rialisation des services publics (<strong>\u00e0 lire dans <a href=\"https:\/\/www.lesechos.fr\/politique-societe\/societe\/jacques-toubon-la-numerisation-cree-une-inegalite-dacces-au-service-public-1125684\" target=\"_blank\" rel=\"noopener\">Les Echos<\/a> \u2013 Clara Tran \u2013 22\/08\/2019<\/strong>), C\u00e9dric O lui donnait raison. Annon\u00e7ant la publication prochaine d\u2019un Observatoire jaugeant notamment la satisfaction des utilisateurs des services d\u00e9mat\u00e9rialis\u00e9s, il ajoutait par ailleurs : \u00ab&nbsp;nous devrons probablement aussi r\u00e9introduire de l\u2019humain, \u00e0 commencer par des num\u00e9ros de t\u00e9l\u00e9phone, par exemple&nbsp;\u00bb.<\/p>\n<p><strong>Plus d\u2019informations dans <a href=\"https:\/\/www.nextinpact.com\/news\/108155-e-administration-cedric-o-envisage-reintroduire-lhumain.htm\" target=\"_blank\" rel=\"noopener\">NextInpact<\/a> \u2013 Xavier Berne \u2013 26\/08\/2019<\/strong><\/p>\n<p>De l\u2019humain, oui&nbsp;! <a href=\"https:\/\/www.latribune.fr\/opinions\/tribunes\/relation-client-quand-le-numerique-fait-violence-et-l-engendre-767790.html\" target=\"_blank\" rel=\"noopener\">Pour que le num\u00e9rique ne fasse plus violence aux usagers<\/a>&nbsp;!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Photo&nbsp;: Ingram Publishing\/ThinkStock Parus \u00e0 la fin du mois d\u2019ao\u00fbt, le tweets du secr\u00e9taire d\u2019Etat charg\u00e9 du Num\u00e9rique \u00e9taient pass\u00e9s un peu inaper\u00e7u, mais il n\u2019est pas trop tard pour [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12188,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[129],"tags":[],"class_list":["post-12189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-numerique"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019-150x150.jpg",150,150,true],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",600,300,false]},"categories_names":{"129":{"name":"Num\u00e9rique","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/revue-de-web\/actu-numerique\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019-150x150.jpg",150,150,true],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",300,150,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",305,153,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",400,200,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",600,300,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",600,300,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",130,65,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2019\/09\/teleconseiller_092019.jpg",600,300,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/12189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=12189"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/12189\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/12188"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=12189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=12189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=12189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}