{"id":1262,"date":"2009-11-10T15:44:22","date_gmt":"2009-11-10T15:44:22","guid":{"rendered":"http:\/\/localhost:8080\/?p=1262"},"modified":"2009-11-10T15:44:22","modified_gmt":"2009-11-10T15:44:22","slug":"va-te-suicider-l-organisation-du-travail-maltraite-le-personnel-et-les-clients","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2009\/11\/10\/va-te-suicider-l-organisation-du-travail-maltraite-le-personnel-et-les-clients\/","title":{"rendered":"\u00ab\u00a0Va te suicider!\u00a0\u00bb: l&rsquo;organisation du travail maltraite le personnel et les clients"},"content":{"rendered":"<p>\n&laquo; Va te suicider ! &raquo; ou &laquo; Moi aussi, alors, je vais me suicider ! &raquo; Voici les propos tenus chaque jour, depuis plusieurs semaines, par des clients exc&eacute;d&eacute;s &agrave; des salari&eacute;s de France T&eacute;l&eacute;com en contact avec la client&egrave;le.\n<\/p>\n<p>\nInquiet de ce ph&eacute;nom&egrave;ne d&rsquo;agression verbale croissant, <strong>l&rsquo;Observatoire a adress&eacute; une lettre ouverte<\/strong> &agrave; M. Lombard, PDG de France T&eacute;l&eacute;com &ndash; Orange. Nous pr&eacute;conisons quelques mesures d&rsquo;urgence rapides &agrave; mettre en place, mais surtout nous constatons que c&rsquo;est l&rsquo;organisation du travail actuelle qui maltraite clients et salari&eacute;s et g&eacute;n&egrave;re ces attitudes agressives.\n<\/p>\n<div style=\"text-align:center;\">\n<a href=\"http:\/\/localhost:8080\/wp-content\/uploads\/2009\/11\/lettre_ouverte_va_te_suicider_vf.pdf\" title=\"lettre_ouverte_va_te_suicider_vf\" >lettre ouverte &quot;va te suicider&quot;<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&laquo; Va te suicider ! &raquo; ou &laquo; Moi aussi, alors, je vais me suicider ! &raquo; Voici les propos tenus chaque jour, depuis plusieurs semaines, par des clients exc&eacute;d&eacute;s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[60],"tags":[],"class_list":["post-1262","post","type-post","status-publish","format-standard","hentry","category-conditions-de-travail-et-sante"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":{"60":{"name":"Conditions de Travail et Sant\u00e9","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/cit\/vie-au-travail\/conditions-de-travail-et-sante\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/1262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=1262"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/1262\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=1262"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=1262"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=1262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}