{"id":16758,"date":"2021-05-31T17:18:35","date_gmt":"2021-05-31T17:18:35","guid":{"rendered":"http:\/\/localhost:8080\/?p=16758"},"modified":"2021-05-31T17:18:35","modified_gmt":"2021-05-31T17:18:35","slug":"le-soleil-d-orange-mea-occulte-par-les-nuages-qui-pesent-sur-l-emploi","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2021\/05\/31\/le-soleil-d-orange-mea-occulte-par-les-nuages-qui-pesent-sur-l-emploi\/","title":{"rendered":"Le soleil d’Orange MEA occult\u00e9 par les nuages qui p\u00e8sent sur l’emploi"},"content":{"rendered":"

[French version here\/English version below<\/em>]<\/p>\n

Dans le cadre du Comit\u00e9 Groupe Monde des 25, 26 et 27 mai 2021 (r\u00e9union en distanciel), la Direction du Groupe a inscrit le suivi des op\u00e9rations OMEA  \u00e0 l\u2019ordre du jour, dossier pr\u00e9sent\u00e9 par Alioune NDIAYE \u2013 CEO de Orange MEA, Clotilde BOURY \u2013 DRH MEA, J\u00e9r\u00f4me HENIQUE \u2013 Directeur des Op\u00e9rations OMEA.<\/p>\n

Alioune Ndiaye rappelle les enjeux OMEA pour le Groupe Orange, \u00e0 savoir devenir l\u2019op\u00e9rateur multi-services pr\u00e9f\u00e9r\u00e9s des africains, et conqu\u00e9rir le leadership sur sa zone en 2025.<\/p>\n

Apr\u00e8s une synth\u00e8se de la crise sanitaire que conna\u00eet aussi l\u2019Afrique, Alioune Ndiaye rassure en affirmant que la contagion est en forte baisse depuis plusieurs semaines.<\/p>\n

Avec un CA en 2020 de 5,8Mds \u20ac, plus de  128 millions de clients mobiles, 33 millions de clients 4G et 49 millions de clients Orange Money, notre pr\u00e9sence dans 18 pays africains nous permet d\u2019assurer une croissance CA de 5,2% en 2020 (vs 2019) et une augmentation de l\u2019Ebitdaal de 10%.<\/p>\n

Au 1er<\/sup> trimestre 2021, malgr\u00e9 la crise sanitaire, le CA s\u2019\u00e9levait \u00e0 1,5Mds \u20ac, soit + 7,1% compar\u00e9 au 1er semestre de 2019.<\/p>\n

La zone Afrique et Moyen-Orient repr\u00e9sente 14% du CA du Groupe en 2020, et les relais de croissance sont encore nombreux : + de 800 millions d\u2019africains ne sont pas encore connect\u00e9s \u00e0 internet et la population africaine doit doubler d\u2019ici \u00e0 2050. Les 4 axes de croissance restent la Data Mobile, le tr\u00e8s haut d\u00e9bit, les services financiers mobiles et le B2B.<\/p>\n

Face \u00e0 ses concurrents, Orange pr\u00e9sent dans 18 pays se place en 3\u00e8me<\/sup> position derri\u00e8re MTN et Vodafone (respectivement sur 17 et 9 pays). M\u00eame si ces deux grands concurrents sont pr\u00e9sents sur les deux premi\u00e8res \u00e9conomies du continent (au Nig\u00e9ria et en Afrique du sud), Orange dispose d\u2019un portefeuille plus large et mieux \u00e9quilibr\u00e9.<\/p>\n

Avec les programmes TREE (r\u00e9duction de CO2 de nos infrastructures), OSCAR (reconditionnement de nos \u00e9quipements r\u00e9seaux) et IDEAL (l\u2019inclusion num\u00e9rique aussi large que possible en zones rurales), Orange assure sa proximit\u00e9 avec la population africaine.<\/p>\n

Clotilde Boury fait ensuite un point sur les comp\u00e9tences et l\u2019emploi sur la zone MEA.<\/p>\n

Avec des effectifs stables, la zone compte en mars 2021 14608 salari\u00e9s Orange, avec une cible de 170 recrutements avant la fin de l\u2019ann\u00e9e, et des formations \u20187 new skills\u2019 qui ont bien \u00e9t\u00e9 accueillies : Big Data, cloud, IOT (Internet des Objets), B2B et nouveaux services financiers entre autres. Les parcours s\u2019organisent bien et ne sont pas trop bouscul\u00e9s par la crise sanitaire, peut-\u00eatre aussi gr\u00e2ce \u00e0 la moyenne d\u2019\u00e2ge de la population africaine qui est de 20 ans seulement\u2026<\/p>\n

J\u00e9r\u00f4me H\u00e9nique pr\u00e9sente les 3 derniers dossiers Orange Money, le projet Kilimandjaro et la situation des Towercos en Afrique.<\/p>\n

Depuis 2008 avec Orange Money (+ 123% de CA chaque ann\u00e9e jusqu\u2019en 2015, et + 37% par an entre 2015 et 2020), avec d\u00e9sormais depuis 2020 Orange Bank aussi, le Groupe est devenu un acteur majeur financier sur le continent africain. Notre objectif pour 2025 se concentre sur un CA de 1,1 Milliard d\u2019euros et 45 Millions de clients actifs, avec une plateforme Ericsson et un CSP (Centre de Services Partag\u00e9s) localis\u00e9 en Afrique.<\/p>\n

Dans le cadre du programme Kilimandjaro, le projet ANO \/ GNOC (Global Network Operation Center) a d\u00e9montr\u00e9 depuis 5 ans une optimisation autant en termes de QoS (Quality o<\/strong>f Service) qu\u2019en termes de co\u00fbts. Cette mutualisation r\u00e9ussie de l’exploitation des coeurs de r\u00e9seaux pour 8 filiales (Mali, S\u00e9n\u00e9gal, Guin\u00e9e, Guin\u00e9e Bissau, C\u00f4te d’Ivoire, Centrafrique, Cameroun, RD Congo) a d\u00e9montr\u00e9 selon J\u00e9r\u00f4me H\u00e9nique son efficacit\u00e9, et le contrat avec Huawei a \u00e9t\u00e9 prolong\u00e9 d\u2019un an et sera accompagn\u00e9 d\u2019un \u00ab\u00a0Run\u00a0\u00bb OMEA.<\/p>\n

Du c\u00f4t\u00e9 des ressources humaines du Groupe en \u2018dual contract\u2019 avec Huawei, les salari\u00e9s pourront opter au 31 ao\u00fbt 2022 soit pour un retour dans leurs filiales africaines d\u2019origine, soit pour une continuit\u00e9 au sein des \u00e9quipes GNOC actuelles.<\/p>\n

Pour le 3\u00e8me<\/sup> sujet pr\u00e9sent\u00e9 par J\u00e9r\u00f4me Henique sur le focus des infrastructures, il affirme que les situations sont tr\u00e8s vari\u00e9es en zone MEA, \u00e0 savoir :<\/p>\n

-une 1\u00e8re<\/sup> cat\u00e9gorie de pays o\u00f9 les Towercos poss\u00e8dent une forte proportion des sites ou tours : en RDC 82%, en Burkina Faso 74%, au Cameroun 46%, en C\u00f4te d\u2019Ivoire 41%. Ce mod\u00e8le se pr\u00eatera bien \u00e0 des \u00e9volutions du type ESCO \u2018Energy Service Company\u2019 (alliance d\u2019un financier \u2018vert\u2019 et d\u2019un constructeur \/ mainteneur de sites t\u00e9l\u00e9com) ou IDEAL \u2018Include Digital in Every African Life\u2019 (partenaires institutionnels avec des solutions int\u00e9gr\u00e9es)<\/p>\n

-une 2\u00e8me<\/sup> cat\u00e9gorie de pays o\u00f9 Orange ainsi que les autres MNO\u2019S conservent leurs sites avec tr\u00e8s peu de partage entre op\u00e9rateurs : Egypte, Tunisie, Jordanie, Maroc, Botswana, Sierra Leone, Liberia, RCA, Madagascar. Ce 2\u00e8me<\/sup> mod\u00e8le pourrait s\u2019orienter vers un meilleur partage de r\u00e9seaux entre MNOs (Mobile Network Operators)<\/p>\n

-une 3\u00e8me<\/sup> cat\u00e9gorie o\u00f9 Orange contr\u00f4le la majorit\u00e9 des sites et les partage tr\u00e8s peu : S\u00e9n\u00e9gal, Mali, Guin\u00e9e, Guin\u00e9e Bissau. Ce 3\u00e8me<\/sup> mod\u00e8le tendrait plus vers une augmentation du taux de co-location.<\/p>\n

En quelques mots ou chiffres, les op\u00e9rateurs g\u00e8rent toujours plus de 99% de leurs tours en zone MENA (Middle East & North Africa), alors qu\u2019ils ont c\u00e9d\u00e9 34% de leurs tours en Afrique subsaharienne.<\/p>\n

Malgr\u00e9 des pr\u00e9sentations bien argument\u00e9es et des chiffres mis en \u00e9vidence et qui tendent \u00e0 convaincre de l\u2019efficacit\u00e9 technique de l\u2019outsourcing avec Huawei, les t\u00e9moignages de nos repr\u00e9sentants africains soul\u00e8vent des inqui\u00e9tudes sur la partie des ressources humaines du projet. Le mode \u2018distanciel\u2019 appliqu\u00e9 \u00e0 nouveau lors de cette s\u00e9ance du Comit\u00e9 de Groupe Monde nous a priv\u00e9s d\u2019\u00e9changes en face-\u00e0-face qui auraient pu r\u00e9v\u00e9ler des doutes et des tensions certaines lors des r\u00e9ponses (incompl\u00e8tes) apport\u00e9es par la Direction OMEA.<\/strong><\/p>\n

Les \u00e9lus r\u00e9it\u00e8rent leurs deux demandes : une repr\u00e9sentation des salari\u00e9s africains au CA d\u2019OMEA ainsi qu\u2019un actionnariat OMEA (lorsqu\u2019il y aura entr\u00e9e en bourse) partag\u00e9 avec ces m\u00eames salari\u00e9s. Pas de rejet particulier exprim\u00e9 par la Direction.<\/strong><\/p>\n

Les \u00e9lus suivront de pr\u00e8s l\u2019\u00e9volution du projet Kilimandjaro en Afrique notamment pour cette extension d\u2019une nouvelle ann\u00e9e et le Run OMEA. Localement des r\u00e9unions ANO\/GNOC doivent aussi se tenir dans les prochaines semaines pour chaque pays concern\u00e9 et le Comit\u00e9 de Groupe Monde sera tenu inform\u00e9.<\/strong><\/p>\n

[English version<\/em>]<\/p>\n

As part of the World Group Committee on May 25th, 26th and 27th<\/sup> 2021 (remote meeting), the Group Management placed the Monitoring of OMEA Operations on the agenda, presented by Alioune NDIAYE – CEO of Orange MEA, Clotilde BOURY – HRD MEA, J\u00e9r\u00f4me HENIQUE – Director of OMEA Operations.<\/p>\n

Alioune Ndiaye recalls the OMEA challenges for the Orange Group, namely, to become the preferred multi-service operator for Africans, and to gain leadership in its region in 2025.<\/p>\n

After a summary of the health crisis that Africa is also experiencing, he reassures by saying that the contagion has been falling sharply for several weeks.<\/p>\n

With 2020 sales of \u20ac 5.8 billion, more than 128 million mobile customers, 33 million 4G customers and 49 million Orange Money customers, our presence in 18 African countries allows us to ensure sales growth of 5.2 % in 2020 (vs 2019) and an increase in EBITDAL of 10%.<\/p>\n

In the 1st quarter of 2021, despite the health crisis, sales amounted to \u20ac 1.5 billion which rises +7.1% compared to H1 2019.<\/p>\n

The Africa and Middle East zone represents 14% of the Group’s turnover in 2020, and there are still many growth drivers: more than 800 million Africans are not yet connected to the Internet and the African population must double by 2050. The 4 growth areas remain Mobile Data, very high speed broadband, mobile financial services and B2B.<\/p>\n

Faced with its competitors, Orange present in 18 countries, is in 3rd position behind MTN and Vodafone (respectively in 17 and 9 countries). Even though these two major competitors are present in the continent\u2019s two leading economies (Nigeria and South Africa) Orange has a larger and better balanced portfolio.<\/p>\n

With its 3 programs TREE (reduction of CO2 in our infrastructure), OSCAR (reconditioning of our network equipment) and IDEAL (digital inclusion as wide as possible in rural areas) Orange’s ensures his proximity to African population.<\/p>\n

Clotilde Boury then gave an update on Skills and Employment in the MEA zone. Stable workforce, in March 2021 the area had 14,608 Orange employees with a target of 170 recruitments before the end of the year, and ‘7 new skills’ training courses that were well received: Big Data, cloud, IOT (Internet of Objects), B2B and new financial services among others. The routes are organized well and are not too jostled by the health crisis, perhaps also thanks to the average age of the African population which is only 20 years old… J\u00e9r\u00f4me Henique presents the 3 last points Orange Money, the Kilimanjaro project and the situation of the Towercos in Africa.<\/p>\n

Since 2008 with Orange Money (+123% of turnover each year until 2015, and +37% per year between 2015 and 2020) with now since 2020 Orange Bank as well, the group has become a major financial player on the African continent. Our goal for 2025 focuses on a turnover of 1.1 billion euros and 45 million active customers, with an Ericsson platform and a CSP (Shared Services Center) located in Africa. As part of the Kilimanjaro program, the ANO \/ GNOC (Global Network Operation Center) project has demonstrated for 5 years a rather successful optimization both in terms of QoS (Quality of Service) and in terms of costs. This pooling of the operation of network cores for 8 subsidiaries (Mali, Senegal, Guinea, Guinea Bissau, Ivory Coast, Central African Republic, Cameroon, DR of Congo) has demonstrated, according to J\u00e9r\u00f4me Henique, its effectiveness, and the contract with Huawei was extended for one year and will be accompanied by an OMEA RUN. As for the Group’s human resources under a \u00ab\u00a0dual contract\u00a0\u00bb with Huawei, employees will be able to opt on 08\/31\/2022 either for a return to their original African subsidiaries, or for continuity within the current GNOC teams. For the 3rd subject presented by J\u00e9r\u00f4me Henique on the Focus of infrastructures, he affirms that the situations are very varied in the MEA zone, namely:<\/p>\n

– 1st category of countries where the Towercos have a high proportion of sites or tours: in DRC 82%, in Burkina Faso 74%, in Cameroon 46%, in Ivory Coast 41%. This model will lend itself well to developments such as ESCO ‘Energy Service Company’ (alliance of a ‘green’ financier and a builder \/ maintainer of telecom sites) or IDEAL ‘Include Digital in Every African Life’ (institutional partners with integrated solutions)<\/p>\n

– 2nd category of countries where Orange as well as the other MNO’s keep their sites with very little sharing between operators: Egypt, Tunisia, Jordan, Morocco, Botswana, Sierra Leone, Liberia, RCA, Madagascar. This 2nd model could be oriented towards better network sharing between MNOs (Mobile Network Operators)<\/p>\n

– 3rd category where Orange controls the majority of sites and shares them very little: Senegal, Mali, Guinea, Guinea Bissau. This 3rd model would tend more towards an increase in the co-rental rate… In a nutshell, operators still manage more than 99% of their tours in the MENA zone (Middle East & North Africa), while they passed on 34% of their tours in Sub-Saharan Africa.<\/p>\n

Although these presentations are well argued and the figures highlighted tend to convince of the technical effectiveness of outsourcing with Huawei, the testimonies of our African representatives raise concerns about the human resources part of the project. The ‘remote meeting’ mode applied again during this World Works Council session deprived us of face-to-face exchanges which could have revealed doubts and certain tensions during the (uncomplete) responses provided by the OMEA Management.<\/strong><\/p>\n

The elected representatives reiterate their two demands: a representation of African employees on the OMEA Board of Directors as well as an OMEA shareholding (when there will be an initial public offering) shared with these same employees. The Group Management did not not take an unfavorable position… <\/strong><\/p>\n

The World Works Council members will closely follow the evolution of the Kilimanjaro project in Africa, especially for this extension of a new year and the RUN OMEA. Locally, ANO\/GNOC meetings should also be held in the coming weeks for each country concerned and the World Works Council will be kept informed.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

[French version here\/English version below] Dans le cadre du Comit\u00e9 Groupe Monde des 25, 26 et 27 mai 2021 (r\u00e9union en distanciel), la Direction du Groupe a inscrit le suivi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[118],"tags":[],"class_list":["post-16758","post","type-post","status-publish","format-standard","hentry","category-comite-groupe-europe-monde"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":{"118":{"name":"Comit\u00e9 Groupe Europe+Monde","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/comites-groupe\/comite-groupe-europe-monde\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/16758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=16758"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/16758\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=16758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=16758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=16758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}