{"id":16924,"date":"2021-06-14T07:38:34","date_gmt":"2021-06-14T07:38:34","guid":{"rendered":"http:\/\/localhost:8080\/?p=16924"},"modified":"2021-06-14T07:38:34","modified_gmt":"2021-06-14T07:38:34","slug":"panne-des-numeros-d-urgence-le-rapport-d-orange-ne-met-pas-fin-aux-interrogations-le-monde","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2021\/06\/14\/panne-des-numeros-d-urgence-le-rapport-d-orange-ne-met-pas-fin-aux-interrogations-le-monde\/","title":{"rendered":"Panne des num\u00e9ros d\u2019urgence : le rapport d\u2019Orange ne met pas fin aux interrogations &#8211; Le Monde"},"content":{"rendered":"<h4><img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-16923\" src=\"http:\/\/localhost:8080\/wp-content\/uploads\/2021\/06\/orangeissy.jpg\" alt=\"orangeissy\" width=\"618\" height=\"412\" srcset=\"https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg 664w, https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy-300x200.jpg 300w\" sizes=\"(max-width: 618px) 100vw, 618px\" \/><\/h4>\n<h4>Selon l\u2019enqu\u00eate interne, \u00ab&nbsp;11&nbsp;800 appels, soit 11&nbsp;% du total, n\u2019ont pas \u00e9t\u00e9 achemin\u00e9s vers les services d\u2019urgence&nbsp;\u00bb. Cinq d\u00e9c\u00e8s ont \u00e9t\u00e9 reli\u00e9s \u00e0 l\u2019incident.<\/h4>\n<p>[&#8230;]<br \/>Cette enqu\u00eate confirme l\u2019hypoth\u00e8se qui a \u00e9t\u00e9 privil\u00e9gi\u00e9e d\u00e8s le d\u00e9but&nbsp;: <em>\u00ab&nbsp;<\/em>[Il]<em> s\u2019agit bien d\u2019un dysfonctionnement logiciel <\/em>[qui]<em> a port\u00e9 sur l\u2019interconnexion entre les services voix mobile, voix sur IP d\u2019une part et ceux h\u00e9berg\u00e9s sur le r\u00e9seau commut\u00e9 (\u00e0 savoir le r\u00e9seau historique des t\u00e9l\u00e9coms en France sur lequel reposent la plupart des num\u00e9ros d\u2019urgence).&nbsp;\u00bb<\/em><br \/>[&#8230;]<\/p>\n<p>En interne, l\u2019analyse n\u2019est pas remise en cause. Pour autant, S\u00e9bastien Crozier, pr\u00e9sident de la CFE-CGC de l\u2019entreprise, relate le sentiment de <em>\u00ab&nbsp;frustration et d\u2019impuissance&nbsp;\u00bb <\/em>ressenti par les \u00e9quipes, face \u00e0 ce qui ressemble \u00e0 un sentiment d\u2019\u00e9chec. Les conditions de t\u00e9l\u00e9travail impos\u00e9es par l\u2019\u00e9pid\u00e9mie de Covid-19 ont notamment pu peser sur la capacit\u00e9 d\u2019Orange \u00e0&nbsp;r\u00e9agir \u00e0 cet incident.<br \/>[&#8230;]<\/p>\n<p><strong>Lire l&rsquo;article complet dans <a href=\"https:\/\/www.lemonde.fr\/economie\/article\/2021\/06\/12\/panne-des-numeros-d-urgences-le-rapport-d-orange-ne-met-pas-fin-aux-interrogations_6083819_3234.html\">Le Monde<\/a> (abonn\u00e9s) &#8211; Vincent Fagot &#8211; 12\/06\/2021<\/strong><br \/><strong>ou sur<a href=\"https:\/\/intranet.com.intraorange\/sites\/intranet\/files\/pressreview\/20210614\/daily_pressreview\/a_008.pdf\"> l&rsquo;intranet&nbsp;&nbsp; &#8211; <\/a>article repris dans l&rsquo;<a href=\"https:\/\/intranet.com.intraorange\/sites\/intranet\/files\/pressreview\/20210614\/daily_pressreview\/a_003.pdf\">\u00e9dition papier<\/a> du 13\/06\/2021<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Selon l\u2019enqu\u00eate interne, \u00ab&nbsp;11&nbsp;800 appels, soit 11&nbsp;% du total, n\u2019ont pas \u00e9t\u00e9 achemin\u00e9s vers les services d\u2019urgence&nbsp;\u00bb. Cinq d\u00e9c\u00e8s ont \u00e9t\u00e9 reli\u00e9s \u00e0 l\u2019incident. [&#8230;]Cette enqu\u00eate confirme l\u2019hypoth\u00e8se qui a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16923,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[121],"tags":[],"class_list":["post-16924","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-revue-de-presse"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy-150x150.jpg",150,150,true],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",664,443,false]},"categories_names":{"121":{"name":"Dans les m\u00e9dias","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/presse\/revue-de-presse\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy-150x150.jpg",150,150,true],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",300,200,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",305,203,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",400,267,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",600,400,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",664,443,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",130,87,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2021\/06\/orangeissy.jpg",664,443,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/16924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=16924"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/16924\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/16923"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=16924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=16924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=16924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}