{"id":1942,"date":"2010-07-18T23:00:00","date_gmt":"2010-07-18T23:00:00","guid":{"rendered":"http:\/\/localhost:8080\/?p=1942"},"modified":"2010-07-18T23:00:00","modified_gmt":"2010-07-18T23:00:00","slug":"orange-france-interessement-of-2010-2012","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2010\/07\/18\/orange-france-interessement-of-2010-2012\/","title":{"rendered":"Orange France : Interessement OF 2010_2012"},"content":{"rendered":"

Principes de l\u2019accord 2010-2011-2012 <\/p>\n

L\u2019int\u00e9ressement est bas\u00e9 sur les r\u00e9sultats de l\u2019indicateur composite de performance ICP et de l\u2019indicateur composite de qualit\u00e9 ICQ. <\/p>\n

L\u2019ICP mesure la performance financi\u00e8re au travers de trois composantes :
<\/span>\u2022 <\/span>l\u2019Indicateur de Performance Op\u00e9rationnelle (*) Orange France SA
<\/span>\u2022 <\/span>l\u2019Indicateur de Performance Op\u00e9rationnelle (*) France T\u00e9l\u00e9com SA
<\/span>\u2022 <\/span>le Chiffre d\u2019Affaires R\u00e9seau L\u2019ICQ mesure la qualit\u00e9 per\u00e7ue par les clients au travers de trois composantes :<\/p>\n

       – le Taux de Contact<\/p>\n

       – le CET Custumer Exp\u00e9rience Tracking<\/p>\n

       – la Qualit\u00e9 R\u00e9seau<\/p>\n

pour l\u2019ICP :
Taux d\u2019atteinte de l\u2019ICP           96%  100%  103% et + 
Contribution \u00e0 P                      0,5%      3%     3,75%\u2028<\/p>\n

pour l\u2019ICQ : 
Taux d’atteinte de l’ICQ            99%  100% 101% et +    
Contribution \u00e0 P                     0,75%  1%  1,25%<\/p>\n


<\/span><\/span><\/span>
\"pdf\" accord interessement OF 2010-2012<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Principes de l\u2019accord 2010-2011-2012  L\u2019int\u00e9ressement est bas\u00e9 sur les r\u00e9sultats de l\u2019indicateur composite de performance ICP et de l\u2019indicateur composite de qualit\u00e9 ICQ.  L\u2019ICP mesure la performance financi\u00e8re au travers […]<\/p>\n","protected":false},"author":1,"featured_media":12,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"categories_names":{"1":{"name":"Uncategorized","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/uncategorized\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/1942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=1942"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/1942\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/12"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=1942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=1942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=1942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}