{"id":20103,"date":"2022-10-19T11:48:09","date_gmt":"2022-10-19T11:48:09","guid":{"rendered":"http:\/\/localhost:8080\/?p=20103"},"modified":"2022-10-19T11:48:09","modified_gmt":"2022-10-19T11:48:09","slug":"nos-charges-d-affaires-a-l-honneur-enfin","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2022\/10\/19\/nos-charges-d-affaires-a-l-honneur-enfin\/","title":{"rendered":"Nos charg\u00e9s d&rsquo;affaires \u00e0 l&rsquo;honneur, ENFIN !!"},"content":{"rendered":"<p style=\"text-align: center;\"><strong>Les unit\u00e9s d&rsquo;intervention trop longtemps abandonn\u00e9es et n\u00e9glig\u00e9es&#8230;!<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Nos charg\u00e9s d\u2019affaires sont depuis trop longtemps en surcharge de<br \/>travail et les cons\u00e9quences sur leur sant\u00e9 et leurs conditions de<br \/>travail s\u2019av\u00e8rent d\u00e9vastatrices.<\/p>\n<p><strong>Redonnons \u00e0 nos UI la dimension d\u2019antan :&nbsp;<br \/>&nbsp; &nbsp; &nbsp; &nbsp; le fleuron historique d\u2019ORANGE !<\/strong><\/p>\n<p>Les \u00e9lus CFE CGC ont alert\u00e9 \u00e0 plusieurs reprises la direction en CSE<br \/>et en CSEC sur la situation en UI ainsi que sur les<br \/>dysfonctionnements impactant les unit\u00e9s en relation clients :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>&#8211; Sous-dimensionnement des \u00e9quipes (d\u00e9parts non<br \/>remplac\u00e9s)<br \/>&#8211; Difficult\u00e9s de recrutement dans un vivier interne et externe<br \/>&#8211; Process inop\u00e9rants avec les sous-traitants<br \/>&#8211; Outils num\u00e9riques v\u00e9tustes<br \/>&#8211; Absence de reconnaissance des m\u00e9tiers dont les Charg\u00e9s<br \/>d\u2019Affaires qui ont un r\u00f4le d\u00e9terminant dans l\u2019\u00e9cosyst\u00e8me.<br \/>&#8211; Malfa\u00e7on de la sous-traitance<br \/>&#8211; Vandalisme industriel sur les r\u00e9seaux par l\u2019ensemble des<br \/>op\u00e9rateurs<br \/>&#8211; Charte ARCEP n\u2019engageant que les prises en charge<br \/>(\u00e0 quand une charte pour le d\u00e9pannage ???? A quand une<br \/>charte pour la livraison ?)<br \/>&#8211; Formations insuffisantes et\/ou non adapt\u00e9es&#8230;..<\/li>\n<\/ul>\n<p>Suite et fin &#8230;..<\/p>\n<p>Si vous souhaitez lire l&rsquo;int\u00e9gralit\u00e9 de notre tract, cliquez sur le lien suivant :&nbsp;<\/p>\n<p><a href=\"http:\/\/localhost:8080\/wp-content\/uploads\/2022\/10\/chaff.pdf\" class=\"wf_file\"><img decoding=\"async\" src=\"http:\/\/localhost:8080\/wp-content\/uploads\/2010\/11\/pdf.png\" alt=\"pdf\" class=\"wf_file_icon\" style=\"border: 0px; vertical-align: middle; max-width: inherit;\" \/><span class=\"wf_file_text\">chaff.pdf<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-20102\" src=\"http:\/\/localhost:8080\/wp-content\/uploads\/2022\/10\/salarie_considere_copy.jpg\" alt=\"salarie considere copy\" width=\"429\" height=\"430\" srcset=\"https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2022\/10\/salarie_considere_copy.jpg 899w, https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2022\/10\/salarie_considere_copy-300x300.jpg 300w, https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2022\/10\/salarie_considere_copy-150x150.jpg 150w, https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2022\/10\/salarie_considere_copy-768x769.jpg 768w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les unit\u00e9s d&rsquo;intervention trop longtemps abandonn\u00e9es et n\u00e9glig\u00e9es&#8230;! &nbsp; Nos charg\u00e9s d\u2019affaires sont depuis trop longtemps en surcharge detravail et les cons\u00e9quences sur leur sant\u00e9 et leurs conditions detravail s\u2019av\u00e8rent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[77],"tags":[],"class_list":["post-20103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-do-gse"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"categories_names":{"77":{"name":"DO-Grand-Sud-Est","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/etablissements\/directions-orange\/do-gse\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/20103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=20103"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/20103\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/12"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=20103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=20103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=20103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}