{"id":21491,"date":"2023-04-19T10:18:12","date_gmt":"2023-04-19T10:18:12","guid":{"rendered":"http:\/\/localhost:8080\/?p=21491"},"modified":"2023-04-19T10:18:12","modified_gmt":"2023-04-19T10:18:12","slug":"orange-garde-les-meilleures-notes-de-satisfaction-client-sur-le-fixe-et-le-mobile","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2023\/04\/19\/orange-garde-les-meilleures-notes-de-satisfaction-client-sur-le-fixe-et-le-mobile\/","title":{"rendered":"Orange garde les meilleures notes de satisfaction client sur le fixe et le mobile"},"content":{"rendered":"<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" src=\"http:\/\/localhost:8080\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg\" alt=\"satisfaction arcep 042023\" width=\"600\" height=\"300\"><\/p>\n<figure data-wf-figure=\"1\">Source&nbsp;: Qualit\u00e9 des services des op\u00e9rateurs ressentie par les utilisateurs<br \/><\/figure>\n<p>L\u2019Arcep vient de publier les chiffres de son <a href=\"http:\/\/localhost:8080\/wp-content\/uploads\/2023\/04\/Observatoire_2022_satisfaction_client_avril2023.pdf\" target=\"_blank\" rel=\"noopener\">observatoire<\/a> de la satisfaction client sur le fixe et le mobile pour l\u2019ann\u00e9e 2022. Il affiche une moyenne g\u00e9n\u00e9rale en hausse de 0,1 point par rapport \u00e0 <a href=\"2022051211773\/actu-telecoms\/telecoms-la-satisfaction-des-abonnes-en-legere-hausse-mais-la-qos-est-encore-decriee.html\">2021<\/a>, pour atteindre 7,8\/10 sur le mobile et 7,6\/10 sur le fixe.<\/p>\n<p>Comme \u00e0 l\u2019accoutum\u00e9e, Orange est en t\u00eate sur les deux indicateurs, avec des notes de 8,1 sur le mobile et 7,9 sur le fixe.<\/p>\n<p><strong>Plus d\u2019informations dans <a href=\"https:\/\/alloforfait.fr\/internet\/news\/116537-orange-meilleure-note-satisfaction-client-fixe-mobile.html\" target=\"_blank\" rel=\"noopener\">Alloforfait<\/a> \u2013 18\/04\/2023<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Source&nbsp;: Qualit\u00e9 des services des op\u00e9rateurs ressentie par les utilisateurs L\u2019Arcep vient de publier les chiffres de son observatoire de la satisfaction client sur le fixe et le mobile pour [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":21489,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[128],"tags":[],"class_list":["post-21491","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-telecoms"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023-150x150.jpg",150,150,true],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",600,300,false]},"categories_names":{"128":{"name":"T\u00e9l\u00e9coms","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/revue-de-web\/actu-telecoms\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023-150x150.jpg",150,150,true],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",300,150,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",305,153,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",400,200,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",600,300,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",600,300,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",130,65,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2023\/04\/satisfaction_arcep_042023.jpg",600,300,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/21491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=21491"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/21491\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/21489"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=21491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=21491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=21491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}