{"id":24320,"date":"2024-11-05T11:14:20","date_gmt":"2024-11-05T11:14:20","guid":{"rendered":"http:\/\/localhost:8080\/?p=24320"},"modified":"2025-03-27T14:39:44","modified_gmt":"2025-03-27T13:39:44","slug":"rapport-d-activite-absence-d-indicateurs","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2024\/11\/05\/rapport-d-activite-absence-d-indicateurs\/","title":{"rendered":"Rapport d\u2019activit\u00e9 : Absence d\u2019indicateurs"},"content":{"rendered":"<p>L\u2019exercice consistait en une pr\u00e9sentation des indicateurs cl\u00e9s aux bornes des p\u00e9rim\u00e8tres de la Direction Grand Public (DGP) et de la Direction Entreprise France (DEF) pour les deux premiers trimestres 2024. Les \u00e9lus sont rest\u00e9s sur leur faim.<\/p>\n<p>Les faits marquants du march\u00e9&nbsp;: Les prix sont \u00e0 la baisse, le low-cost tire le mobile. Orange s\u2019accroche \u00e0 son leadership sur la fibre. La performance commerciale remonterait au deuxi\u00e8me trimestre.<\/p>\n<p>La relation clients&nbsp;: Des actions mises en place pour am\u00e9liorer le NPS (Net Promoteur Score) dont le plan \u00ab&nbsp;remontada&nbsp;\u00bb sur le march\u00e9 Grand public.<\/p>\n<h4>Analyse de la CFE-CGC<\/h4>\n<p>Le plus inqui\u00e9tant&nbsp;: la baisse r\u00e9guli\u00e8re de la quantit\u00e9 d\u2019informations pr\u00e9sent\u00e9e pour comprendre et analyser la r\u00e9alit\u00e9 de nos performances commerciales.<\/p>\n<p>Compar\u00e9 aux pr\u00e9c\u00e9dents rapports d\u2019activit\u00e9, la richesse des \u00e9l\u00e9ments pr\u00e9sent\u00e9e se r\u00e9duit \u00e0 peau de chagrin&nbsp;: tous les indicateurs suivis sont \u00e0 la baisse de fa\u00e7on notoire.<\/p>\n<p>Pourtant, la mati\u00e8re est potentiellement riche.<\/p>\n<p>Ce constat est \u00e0 l\u2019image de l\u2019absence de communication d\u2019Orange sur ses performances techniques, son bon bilan RSE (Responsabilit\u00e9 Soci\u00e9tale d\u2019Entreprise) durant les Jeux Olympiques de cet \u00e9t\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019exercice consistait en une pr\u00e9sentation des indicateurs cl\u00e9s aux bornes des p\u00e9rim\u00e8tres de la Direction Grand Public (DGP) et de la Direction Entreprise France (DEF) pour les deux premiers trimestres [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[148],"tags":[],"class_list":["post-24320","post","type-post","status-publish","format-standard","hentry","category-orange-france-siege"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":{"148":{"name":"Orange France Si\u00e8ge","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/etablissements\/divisions-orange\/orange-france-siege\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/24320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=24320"}],"version-history":[{"count":1,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/24320\/revisions"}],"predecessor-version":[{"id":25054,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/24320\/revisions\/25054"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=24320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=24320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=24320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}