{"id":2599,"date":"2011-04-19T09:24:54","date_gmt":"2011-04-19T09:24:54","guid":{"rendered":"http:\/\/localhost:8080\/?p=2599"},"modified":"2011-04-19T09:24:54","modified_gmt":"2011-04-19T09:24:54","slug":"14-avril-projet-de-gestion-par-parcs","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2011\/04\/19\/14-avril-projet-de-gestion-par-parcs\/","title":{"rendered":"14 avril : Projet de gestion par Parcs"},"content":{"rendered":"<p><strong>Pr\u00e9sentation de la Direction :<\/strong><\/p>\n<p>5 projets qui rentrent dans une m\u00eame vision:<\/p>\n<p>Redevenir le N\u00b01 du service clients <br \/>Attirer les clients des autres op\u00e9rateurs en \u00e9tant les premiers sur la relation clients<\/p>\n<p><!--more--><\/p>\n<p>Pour cela, il faut se rapprocher du client \u2013 Donner plus de marges aux op\u00e9rationnels.<br \/>La gestion en parcs permettra de traiter de bout en bout un client.<br \/>Donner des moyens aux salari\u00e9s et organiser les interactions entre les services<br \/>Le projet s&rsquo;adresse aux AVSC CCOR UAT (5 parcs) :<\/p>\n<p>&#8211; Parcs Centres de service fibre<br \/>&#8211; Parc sur Home (AVSC)<br \/>&#8211; Parcs assistance technique home (UAT)<br \/>&#8211; Parcs Mobiles<br \/>&#8211; Parcs centres de services Open<\/p>\n<p><strong>Questions de nos repr\u00e9sentants\/ Notre position:<\/strong><\/p>\n<p>Des questions sur chacun de ces parcs, qui seront pr\u00e9sent\u00e9s en inforamtion-consultation lors de prochains CCUES.<\/p>\n<p><strong>Les votes sur le sujet :<\/strong><\/p>\n<p>Sujet pr\u00e9sent\u00e9 en information, pas de vote<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation de la Direction : 5 projets qui rentrent dans une m\u00eame vision: Redevenir le N\u00b01 du service clients Attirer les clients des autres op\u00e9rateurs en \u00e9tant les premiers sur [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[115],"tags":[],"class_list":["post-2599","post","type-post","status-publish","format-standard","hentry","category-csec-ues-orange"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":{"115":{"name":"CSEC UES Orange","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/comites-groupe\/csec-ues-orange\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/2599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=2599"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/2599\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=2599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=2599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=2599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}