{"id":2953,"date":"2011-07-08T16:54:16","date_gmt":"2011-07-08T16:54:16","guid":{"rendered":"http:\/\/localhost:8080\/?p=2953"},"modified":"2011-07-08T16:54:16","modified_gmt":"2011-07-08T16:54:16","slug":"l-absenteisme-en-avsc-et-ccor-il-est-urgent-d-agir","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2011\/07\/08\/l-absenteisme-en-avsc-et-ccor-il-est-urgent-d-agir\/","title":{"rendered":"L\u2019absent\u00e9isme en AVSC et CCOR : il est urgent d\u2019agir !"},"content":{"rendered":"

La r\u00e9union multilat\u00e9rale entre la Direction de la Relation Client France et l’ensemble des organisations syndicales de juillet 2011 a eu notamment pour objet de traiter de l’absent\u00e9isme des services client AVSC et CCOR.<\/p>\n

Il est important d’agir pour am\u00e9liorer les conditions de travail en AVSC & CCOR, l’absent\u00e9isme continuant \u00e0 augmenter, et le personnel ne constatant aucune am\u00e9lioration dans leur quotidien.<\/p>\n

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<\/p>\n

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L’absent\u00e9isme en AVSC et CCOR<\/p>\n

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\"absenteisme<\/p>\n

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Cartographie 2010 de l’absent\u00e9isme maladie en AVSC et CCOR<\/p>\n

\"cartographie\"<\/p>\n

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Les principaux facteurs de l’absent\u00e9isme :<\/strong><\/p>\n

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–\t38% la p\u00e9nibilit\u00e9 et les conditions de travail arrivent en t\u00eate<\/p>\n

–\t22%  la maladie<\/p>\n

–\t17% le vieillissement de la population salari\u00e9e<\/p>\n

–\t17% avec le climat socio \u00e9conomique<\/p>\n

–\t14% la d\u00e9motivation des salari\u00e9s<\/p>\n

La CFE-CGC\/UNSA revendique pour r\u00e9duire l’absent\u00e9isme en AVSC et CCOR :<\/strong><\/p>\n

–\tun am\u00e9nagement adapt\u00e9 des postes de travail<\/p>\n

–\tdes actions de pr\u00e9vention des accidents du travail<\/p>\n

–\tdes formations plus nombreuses et  adapt\u00e9es \u00e0 chaque salari\u00e9 <\/p>\n

–\tun accompagnement sp\u00e9cifique lors du retour au travail  apr\u00e8s une absence maladie<\/p>\n

–\tun management et une communication envers le personnel avec une dimension humaine<\/p>\n

–\tr\u00e9duire la pression sur les objectifs<\/p>\n","protected":false},"excerpt":{"rendered":"

La r\u00e9union multilat\u00e9rale entre la Direction de la Relation Client France et l’ensemble des organisations syndicales de juillet 2011 a eu notamment pour objet de traiter de l’absent\u00e9isme des services […]<\/p>\n","protected":false},"author":1,"featured_media":2951,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[41],"tags":[],"class_list":["post-2953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-relation-client"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1-150x150.jpg",150,150,true],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",558,267,false]},"categories_names":{"41":{"name":"USC - Unit\u00e9 Service Clients","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/rmn\/relation-client\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1-150x150.jpg",150,150,true],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",300,144,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",305,146,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",400,191,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",558,267,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",558,267,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",130,62,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2011\/07\/Sans_titre1.jpg",558,267,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/2953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=2953"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/2953\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/2951"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=2953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=2953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=2953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}