{"id":3673,"date":"2012-02-24T14:00:53","date_gmt":"2012-02-24T14:00:53","guid":{"rendered":"http:\/\/localhost:8080\/?p=3673"},"modified":"2012-02-24T14:00:53","modified_gmt":"2012-02-24T14:00:53","slug":"orange-france-sa-resultat-de-l-interessement-2011","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2012\/02\/24\/orange-france-sa-resultat-de-l-interessement-2011\/","title":{"rendered":"Orange France SA : r\u00e9sultat de l’interessement 2011"},"content":{"rendered":"

L’int\u00e9ressement Orange France SA pour l’ann\u00e9e 2011 est \u00e0 5% soit le maximum possible (contre 4,9% pour FT SA) pr\u00e9vu par l’accord .
Les niveaux de  ponderation que nous avons  n\u00e9goci\u00e9s sur les items  \u00ab\u00a0CA reseau\u00a0\u00bb  et \u00a0\u00bb CET\u00a0\u00bb nous ont  permis  d’atteindre ces 5%. <\/span><\/p>\n

 <\/span><\/strong><\/span><\/span>\"pdf\" Resultats d\u00e9finitifs interessement OF SA 2011<\/a><\/strong> <\/strong><\/div>\n

\u00a0<\/p>\n

<\/p>\n

Comment se calcule le pourcentage d’interessement qui sera vers\u00e9?<\/strong> <\/p>\n

Pour chaque exercice, l\u2019int\u00e9ressement n’est attribu\u00e9 que dans la mesure o\u00f9 le taux d\u2019atteinte global de l\u2019ICP (Indicateur Composite de Performance)<\/em><\/strong> est au moins \u00e9gal \u00e0 96%<\/p>\n


Calcul du pourcentage d\u2019int\u00e9ressement attribu\u00e9 pour l\u2019exercice (P)
<\/strong><\/p>\n

<\/p>\n

D\u00e8s lors que l\u2019int\u00e9ressement est d\u00e9clench\u00e9, il est calcul\u00e9 de cette fa\u00e7on :<\/p>\n

Pour l\u2019ICP :
Taux d\u2019atteinte de l\u2019ICP      96%       100%      103% et plus
Contribution \u00e0 P                    0,5%        3%         3,75%
Entre les bornes des taux d\u2019atteinte de l\u2019ICP, la contribution \u00e0 P est lin\u00e9aire.<\/p>\n

Pour l\u2019ICQ :
Taux d\u2019atteinte de l\u2019ICQ      99%        100%        101% et plus
Contribution \u00e0 P                   0,75%        1%            1,25%<\/p>\n


D\u00e9tail du r\u00e9sultat 2011 OFSA <\/strong><\/p>\n

<\/span><\/p>\n


ICP (Indicateur Composite de Performance) Financier avec 3 items   <\/em><\/p>\n

1.IPO* OFSA = 101%
2.IPO FTSA = 106%
3.CA reseau = 98,7% (ponderation \u00e0 10%)
103,43% en moyenne  ponder\u00e9e des 3 indicateurs, on obtient 3,75%<\/strong> d’int\u00e9ressement au titre de la performance.

ICQ ( indicateur composite de qualit\u00e9) avec 3 items<\/em><\/p>\n

1. Taux de contact** <\/em>=106% ( poids = 25%) – objectif 5.5 – r\u00e9alis\u00e9 5.35. <\/span>Plus cet item est bas, meilleure est la performance.
<\/span>2. Etude mensuelle groupe CET*** <\/em>= 98.65% ( poids = 25%). Objectif 7.4 – r\u00e9alis\u00e9 7.3
<\/span><\/span><\/p>\n

3. Qualit\u00e9 r\u00e9seau OF SA = 102% ( poids = 50%) – objectif 94.3% – r\u00e9alis\u00e9 96.25%
102.33% en moyenne  ponder\u00e9e des 3 indicateurs donc > 101% :  on obtient 1.25%<\/strong> d’int\u00e9ressement au titre de la qualit\u00e9 <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/div>\n

\u00a0<\/p>\n

<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> <\/span><\/span><\/span><\/p>\n

 <\/em> <\/em> <\/em><\/span>Pourcentage total de l’interessement : 3.75% + 1.25% = 5%  
<\/span><\/strong><\/p>\n


Les montants vers\u00e9s<\/strong>
<\/span><\/p>\n<\/dt>\n

 <\/span><\/p>\n

1\/ si salaire annuel ( salaire de base + primes) < \u00e0 28.980 euros (plancher = moyenne r\u00e9mun\u00e9rations 2010 de la cat\u00e9gorie D du bilan social OF SA) = 1449 euros ( montant minimum)<\/p>\n

2\/ si salaire annuel ( salaire de base + primes) > \u00e0 78.924 euros (plafonds = moyenne r\u00e9mun\u00e9rations 2010 de la cat\u00e9gorie F du bilan social OF SA) = 3.946 euros ( montant maximum)<\/p>\n

3\/ si salaire annuel  > 28.980 et < \u00e0 78.924 alors appliquer 5% sur salaire r\u00e9el pour obtenir le montant de l’int\u00e9ressement<\/p>\n

Date de mise \u00e0 disposition de votre interessement.
<\/strong><\/span><\/span><\/span><\/span><\/span><\/span><\/div>\n

<\/p>\n

D\u00e9but Avril 2012 les salari\u00e9s auront la possibilit\u00e9, via anoo, pour tout ou partie de leur int\u00e9ressement de choisir soit :<\/p>\n

– le paiement imm\u00e9diat, (les sommes vers\u00e9es sont assujetties \u00e0 l\u2019imp\u00f4t sur le revenu.)<\/p>\n

– le placement dans le Plan d\u2019\u00c9pargne Groupe (PEG),<\/p>\n

– le placement dans le Plan d\u2019\u00c9pargne Retraite Collectif (PERCO).<\/p>\n


<\/span><\/p>\n

<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> <\/span><\/span><\/p>\n

\n
\n

*Indicateur de Perofmance Operationnelle<\/span><\/em>
**Le taux de contact composite est un indicateur utilis\u00e9 au niveau Groupe pour suivre les sollicitations des clients aupr\u00e8s de l\u2019Assistance Technique et du SAV
<\/em>***Customer Exp\u00e9rience Tracking qui correspond \u00e0 la mesure de satisfaction du client au travers de son exp\u00e9rience<\/span>
<\/em><\/span><\/span><\/dt>\n

<\/p>\n

\u00a0<\/p>\n

 <\/p>\n

Le taux de contact composite est un indicateur utilis\u00e9 au niveau Groupe pour suivre les<\/span><\/p>\n

sollicitations des clients aupr\u00e8s de l\u2019Assistance Technique et du SAV. <\/span><\/span><\/span><\/p>\n

<\/p>\n

Cet indicateur<\/p>\n

<\/span><\/span><\/span><\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

mesure \u00e0 la fois la <\/span><\/span><\/span>qualit\u00e9 de fonctionnement <\/span><\/span><\/span>de nos offres, mais aussi <\/span><\/span><\/span><\/p>\n

<\/p>\n

la<\/p>\n

qualit\u00e9 de traitement au SAV<\/p>\n

<\/span><\/span><\/span><\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

, et <\/span><\/span><\/span>l\u2019efficacit\u00e9 t\u00e9l\u00e9phonique des accueils<\/span><\/span><\/span><\/p>\n

<\/p>\n

, car tous les appels<\/p>\n

pr\u00e9sent\u00e9s (y compris les appels non d\u00e9croch\u00e9s) sont compt\u00e9s.<\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

<\/p>\n

L\u2019indicateur taux de contact composite<\/p>\n

<\/span><\/span><\/span><\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

correspond au <\/span><\/span><\/span><\/p>\n

<\/p>\n

nombre d\u2019appels clients \u00e0 l\u2019assistance<\/p>\n

technique<\/p>\n

<\/span><\/span><\/span><\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

divis\u00e9 par <\/span><\/span><\/span>le parc des clients actifs <\/span><\/span><\/span>pour les <\/span><\/span><\/span>domaines Fixe, Multiservices <\/span><\/span><\/span><\/p>\n

<\/p>\n

(internet,<\/p>\n

VoIP, TV)<\/p>\n

<\/span><\/span><\/span><\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

<\/p>\n

<\/p>\n

et Mobiles<\/span><\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

<\/p>\n

\u00a0<\/p>\n

<\/span><\/span><\/span><\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

d\u00e9finition <\/span><\/span><\/span>: <\/span><\/span><\/span>L\u2019indicateur taux de contact composite est la <\/span><\/span><\/span><\/span><\/p>\n

<\/p>\n

moyenne arithm\u00e9tique de taux de<\/span><\/p>\n

contact Fixe, Multiservices et Mobiles<\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

<\/span><\/p>\n

<\/p>\n

\u00a0<\/p>\n

<\/span><\/span><\/span><\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

Il est calcul<\/span><\/span><\/span>\u00e9 <\/span><\/span><\/span><\/p>\n

<\/p>\n

sur 12 mois glissants<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/span><\/span><\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/p>\n

\u00a0<\/p>\n

<\/span><\/span><\/p>\n

\u00a0<\/p>\n<\/div>\n

<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

L’int\u00e9ressement Orange France SA pour l’ann\u00e9e 2011 est \u00e0 5% soit le maximum possible (contre 4,9% pour FT SA) pr\u00e9vu par l’accord . Les niveaux de  ponderation que nous avons  n\u00e9goci\u00e9s […]<\/p>\n","protected":false},"author":1,"featured_media":12,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[49],"tags":[],"class_list":["post-3673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-participation-interessement-et-actionnariat"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"categories_names":{"49":{"name":"Participation, Int\u00e9ressement et Actionnariat","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/cit\/pouvoir-d-achat\/participation-interessement-et-actionnariat\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/3673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=3673"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/3673\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/12"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=3673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=3673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=3673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}