{"id":6673,"date":"2016-02-12T15:43:17","date_gmt":"2016-02-12T15:43:17","guid":{"rendered":"http:\/\/localhost:8080\/?p=6673"},"modified":"2016-02-12T15:43:17","modified_gmt":"2016-02-12T15:43:17","slug":"avis-clients-en-boutique-la-guerre-des-etoiles","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2016\/02\/12\/avis-clients-en-boutique-la-guerre-des-etoiles\/","title":{"rendered":"Avis clients en boutique&#8230; La guerre des \u00e9toiles"},"content":{"rendered":"<div>\n<div style=\"text-align: center;\">Depuis le 1er juillet 2015, 22 boutiques testent un dispositif qui permet aux clients de noter leur passage.<\/div>\n<\/div>\n<p style=\"margin-top: 0cm; margin-bottom: 3pt; margin-right: 0cm;\">Suite &agrave; sa visite en boutique, le client re&ccedil;oit un mail l&rsquo;invitant &agrave; &laquo;&nbsp;raconter son histoire&nbsp;&raquo;. Recommande-t-il la boutique &agrave; ses proches&nbsp;? A-t-il &eacute;t&eacute; bien accueilli, &eacute;cout&eacute;, conseill&eacute;&nbsp;? La solution propos&eacute;e lui convient-elle&nbsp;? A-t-il attendu&nbsp;?<\/p>\n<p style=\"margin-top: 0cm; margin-bottom: 3pt; margin-right: 0cm;\">Le responsable de boutique est averti de l&rsquo;avis et choisit de le publier, avec mod&eacute;ration si besoin&nbsp;: le nom du conseiller ou les insultes sont expurg&eacute;es du commentaire.<\/p>\n<p style=\"margin-top: 0cm; margin-bottom: 3pt; margin-right: 0cm;\">En fonction de l&rsquo;avis recueilli, le responsable de boutique peut r&eacute;pondre, apporter des pr&eacute;cisions, et le client est averti par mail&#8230;<\/p>\n<div style=\"text-align: center;\"><a class=\"wf_file\" href=\"http:\/\/localhost:8080\/wp-content\/uploads\/2016\/02\/avis_clients.pdf\"><img decoding=\"async\" class=\" size-full wp-image-12\" style=\"border: 0px; vertical-align: middle;\" class=\"wf_file_icon\" alt=\"pdf\" src=\"http:\/\/localhost:8080\/wp-content\/uploads\/2010\/11\/pdf.png\" width=\"20\" height=\"20\" \/><span class=\"wf_file_text\">avis clients.pdf<\/span><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Depuis le 1er juillet 2015, 22 boutiques testent un dispositif qui permet aux clients de noter leur passage. Suite &agrave; sa visite en boutique, le client re&ccedil;oit un mail l&rsquo;invitant [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-6673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-distribution"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"categories_names":{"38":{"name":"Distribution","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/rmn\/distribution\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/6673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=6673"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/6673\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/12"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=6673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=6673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=6673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}