{"id":7639,"date":"2017-03-27T07:41:37","date_gmt":"2017-03-27T07:41:37","guid":{"rendered":"http:\/\/localhost:8080\/?p=7639"},"modified":"2017-03-27T07:41:37","modified_gmt":"2017-03-27T07:41:37","slug":"delivery-des-dysfonctionnements-a-la-chaine","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2017\/03\/27\/delivery-des-dysfonctionnements-a-la-chaine\/","title":{"rendered":"DELIVERY : des dysfonctionnements \u00e0 la Chaine"},"content":{"rendered":"<h2 style=\"text-align: center;\"><strong>\u00ab&nbsp;DELIVERY-nous&nbsp;\u00bb des dysfonctionnements \u00e0 la chaine&nbsp;!<\/strong><\/h2>\n<p>DELIVERY devait simplifier la vie de tout le personnel de production. Le constat est sans appel : c&rsquo;est loin d&rsquo;\u00eatre le cas !<\/p>\n<p><!--more--><\/p>\n<p>Lanc\u00e9 en 2014, Delivery, projet strat\u00e9gique pour Orange, est une profonde transformation de la chaine de production de nos offres sur le march\u00e9 Entreprise. Le programme, qui promet la \u00ab&nbsp;refonte du pilotage de production afin d\u2019am\u00e9liorer la relation client&nbsp;\u00bb, s\u2019appuie sur deux principes fondateurs :<\/p>\n<ul>\n<li>mettre en place un sch\u00e9ma de production r\u00e9nov\u00e9, fortement simplifi\u00e9 tant du point de vue des processus que des outils SI, pour r\u00e9duire les d\u00e9lais et les co\u00fbts de production de nos offres.<\/li>\n<li>mettre en production des offres simplifi\u00e9es pr\u00e9alablement test\u00e9es, \u00e9prouv\u00e9es et approuv\u00e9es, de la prise de commande \u00e0 la mise en service\u2026<\/li>\n<\/ul>\n<p>Reposant principalement sur une r\u00e9duction du nombre d\u2019acteurs en pilotage d\u2019une affaire, le mod\u00e8le Delivery vise \u00e0 mettre en place une proc\u00e9dure donnant la responsabilit\u00e9 de la commande \u00e0 une seule personne, le RAC (Responsable Affaire Client), de sa saisie \u00e0 la livraison au client.<\/p>\n<p>consultez l&rsquo;int\u00e9gralit\u00e9 de notre analyse : <a href=\"http:\/\/localhost:8080\/wp-content\/uploads\/2017\/03\/tract_delivery_t1_2017.pdf\" class=\"wf_file\"><img decoding=\"async\" src=\"http:\/\/localhost:8080\/wp-content\/uploads\/2010\/11\/pdf.png\" alt=\"pdf\" class=\"wf_file_icon\" style=\"border: 0px; vertical-align: middle; max-width: inherit;\" \/><span class=\"wf_file_text\">Delivery_t1_2017.pdf<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00ab&nbsp;DELIVERY-nous&nbsp;\u00bb des dysfonctionnements \u00e0 la chaine&nbsp;! DELIVERY devait simplifier la vie de tout le personnel de production. Le constat est sans appel : c&rsquo;est loin d&rsquo;\u00eatre le cas !<\/p>\n","protected":false},"author":1,"featured_media":12,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[39],"tags":[],"class_list":["post-7639","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-orange-business"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"categories_names":{"39":{"name":"Orange Business","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/rmn\/orange-business\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2010\/11\/pdf.png",20,20,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/7639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=7639"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/7639\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/12"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=7639"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=7639"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=7639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}