{"id":777,"date":"2007-09-02T23:00:00","date_gmt":"2007-09-02T23:00:00","guid":{"rendered":"http:\/\/localhost:8080\/?p=777"},"modified":"2007-09-02T23:00:00","modified_gmt":"2007-09-02T23:00:00","slug":"contentieux-des-resultats-2006","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2007\/09\/02\/contentieux-des-resultats-2006\/","title":{"rendered":"Contentieux des R\u00e9sultats 2006"},"content":{"rendered":"<p>\nEn 2007 (sur les r&eacute;sultats de 2006) les salari&eacute;s ont obtenu 4 % au lieu de 5 % &agrave; cause de la non atteinte de l&rsquo;objectif de la satisfaction client. Le r&eacute;sultat de la satisfaction &eacute;tait de 99,6 % au lieu de 100 %. <strong>Il a manqu&eacute; 4 dixi&egrave;mes<\/strong>. C&rsquo;est un point de <u>litige<\/u> entre la <strong>CFE-CGC<\/strong> et la Direction.\n<\/p>\n<p>\n<strong>Nous sommes le seul syndicat &agrave; contester<\/strong>. Nous avons constat&eacute; que <u>l&rsquo;indicateur de satisfaction<\/u> bas&eacute; sur des questionnaires n&rsquo;&eacute;tait <u>pas fiable<\/u> : p&eacute;rim&egrave;tres diff&eacute;rents, r&eacute;sultats recalcul&eacute;s pour harmoniser les sondages par t&eacute;l&eacute;phones et par mails selon un coefficient &laquo; maison &raquo; non explicit&eacute;, intervalle de confiance, plusieurs possibilit&eacute;s de r&eacute;ponses selon les sondages, diff&eacute;rents types de sondages agr&eacute;g&eacute;s,&hellip; la place du Net Promoter Score\n<\/p>\n<p>\n<strong>Devant l&rsquo;absence de r&eacute;ponses claires de la part de la Direction une proc&eacute;dure judiciaire est en cours<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En 2007 (sur les r&eacute;sultats de 2006) les salari&eacute;s ont obtenu 4 % au lieu de 5 % &agrave; cause de la non atteinte de l&rsquo;objectif de la satisfaction client. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[],"class_list":["post-777","post","type-post","status-publish","format-standard","hentry","category-nos-actions"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":{"32":{"name":"Nos Actions","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/positions\/les-elections\/nos-actions\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=777"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/777\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=777"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=777"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}