{"id":7918,"date":"2017-06-30T13:41:53","date_gmt":"2017-06-30T13:41:53","guid":{"rendered":"http:\/\/localhost:8080\/?p=7918"},"modified":"2017-06-30T13:41:53","modified_gmt":"2017-06-30T13:41:53","slug":"orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-les-echos","status":"publish","type":"post","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/2017\/06\/30\/orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-les-echos\/","title":{"rendered":"Orange d\u00e9cale le lancement de sa banque mobile \u00e0 la rentr\u00e9e – Les Echos"},"content":{"rendered":"

\"2098663<\/p>\n

L’op\u00e9rateur veut corriger les dysfonctionnements du parcours client de son application bancaire.<\/p>\n

[…]<\/p>\n

De fait, cr\u00e9er une banque est un projet extraordinairement complexe pour un op\u00e9rateur t\u00e9l\u00e9coms, dont ce n’est pas le m\u00e9tier. Dans une lettre adress\u00e9e le 27 juin \u00e0 Marc Rennard, DGA en charge de la banque mobile, la CFE-CGC avait demand\u00e9 le report du projet. \u00ab  Le niveau des interfaces digitales et les parcours clients ne sont pas \u00e0 la hauteur des attentes du march\u00e9 <\/em>\u00bb, \u00e9crit-elle. \u00ab  L’application est beaucoup trop lente aujourd’hui pour offrir un niveau d’exp\u00e9rience incomparable. Or Orange veut qu’elle soit au-dessus de celle de ses concurrents<\/em> \u00bb, confirme une salari\u00e9e. L’instantan\u00e9it\u00e9 est l’un des paris d’Orange Bank pour faire la diff\u00e9rence avec ses concurrents, tout comme la gratuit\u00e9.

<\/p>\n

[…]<\/p>\n

Extrait de Les Echos<\/a> – Fabienne Schmitt – Sharon Wajsbrot – 30\/06\/2017<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

L’op\u00e9rateur veut corriger les dysfonctionnements du parcours client de son application bancaire. […] De fait, cr\u00e9er une banque est un projet extraordinairement complexe pour un op\u00e9rateur t\u00e9l\u00e9coms, dont ce n’est […]<\/p>\n","protected":false},"author":1,"featured_media":7917,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[121],"tags":[],"class_list":["post-7918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-revue-de-presse"],"blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779-150x150.jpg",150,150,true],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",1000,533,false]},"categories_names":{"121":{"name":"Dans les m\u00e9dias","link":"https:\/\/dev.cfecgc-orange.app\/index.php\/category\/presse\/revue-de-presse\/"}},"tags_names":[],"comments_number":"0","wpmagazine_modules_featured_media_urls":{"thumbnail":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779-150x150.jpg",150,150,true],"cvmm-medium":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",300,160,false],"cvmm-medium-plus":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",305,163,false],"cvmm-portrait":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",400,213,false],"cvmm-medium-square":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",600,320,false],"cvmm-large":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",1000,533,false],"cvmm-small":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",130,69,false],"full":["https:\/\/dev.cfecgc-orange.app\/wp-content\/uploads\/2017\/06\/2098663_orange-decale-le-lancement-de-sa-banque-mobile-a-la-rentree-web-tete-030418781779.jpg",1000,533,false]},"_links":{"self":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/7918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/comments?post=7918"}],"version-history":[{"count":0,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/posts\/7918\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media\/7917"}],"wp:attachment":[{"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/media?parent=7918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/categories?post=7918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cfecgc-orange.app\/index.php\/wp-json\/wp\/v2\/tags?post=7918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}