PARIS – Orange’s boss Stephane Richard is under pressure from the French government after a major glitch on the telecoms firm’s network prevented calls to emergency services for several hours, putting lives at risk.

[…]

The incident originated from a failure of a core element of Orange’s network that itself stemmed from calls made via Internet boxes, the leader of CFE-CGC union at Orange, Sebastien Crozier, told Reuters.

This affected equipment centralizes all emergency calls, whether they’re made by mobile phones, fixed lines that rely on the old copper network or internet boxes. It then dispatches them to emergency services, including geopositioning data, S.Crozier said.
[…]

Read more on Zawya – (Algerie) – Mathieu Rosemain, Sudip Kar-Gupta and Matthieu Protard – 03/06/2021
From Reuters dispatch
also on:  Financial Post
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